Digital health

Lots of people are using digital tools to improve their health.

There are a range of tools that could be available to you, and your Community Navigator will discuss with you what is most appropriate for your long-term condition and available at the time.

We understand that new technology can sometimes feel daunting, so we support you in learning how to use the tools that are suggested to you.

Below are just some of the tools we work with in and around Wigtownshire – though there might be something else more suitable for you.

Care Call (Telecare)

A 24 hour response service to alert help if required

Care Call is a 24 hour 365 day response service which means if you need help in an emergency you’ll be connected to trained operators at the press of a button or through sensors in your home, the operators will speak to you and contact help if needed.

NHS Attend Anywhere

A simple to use video calling tool for remote health appointments

NHS Attend Anywhere is an easy to use video call facility which means you can attend health consultations from the comfort of your own home, meaning you don’t have to travel. This can be helpful if the appointment is far away or if you are feeling very unwell. You can use this tool on a computer, mobile or tablet device.


A text-based health monitoring tool, which can for example remind you to take your medication or supply health readings to your clinician

This is a tool where you receive daily (or several per day) text messages to your mobile phone from ‘Florence’ to remind you to do something. It is currently being used to help people to remember to take medication or to supply regular health readings or monitoring information such as blood pressure, heart rate or weight information to the person managing the patients care.

My Diabetes My Way

A mobile app designed to help you to self-manage your diabetes

The My Diabetes My Way app is full of information about specific diabetes related health issues and gives you suggestions on how to improve your health, including information about healthy eating and exercise. It also gives you access to your blood results from your appointments which means it’s easier to monitor them over time.